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Leadership Skills & Dealing with Conflict

  • Start Date: 22nd March 2018, 10:00

What is a leader? What are the key skills to being an effective leader? How important is good leadership in volunteering?

Dealing with conflict is an essential skill for a range of volunteer roles from youth club leaders, children’s workshop facilitators to charity shop volunteers.

This interactive session explores different leadership styles and their impact, example scenarios and top tips in leading a team or group of people.  It explores the skills leaders need, especially in dealing with challenges facing volunteer involving organisations.  We will also use case studies and role plays to explore the basic principles behind conflict management and provide top tips for dealing with conflict.

A Certificate of Attendance is awarded at the end of this session.

Dates:   22 March 2018
Time:   10.00am-4.00pm
Location:   Volunteer Now, 34 Shaftesbury Square, Belfast, BT2 7DB
Cost:   80 +VAT


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Cancellation policy: 
Should you need to cancel your booking, no charge will be applied if written notice is received 5 working days before the course.  Volunteer
Now regrets that if written notice is received less than 5 working days before the course a 10 cancellation charge will be made.  If no notice is given, full fees must be paid.  Volunteer Now reserves the right to cancel a course at any time. Once you receive your confirmation email, no further reminders will be issued.


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